ARTICLES:

After I signup it says the order status is pending?

Your order is being processed and you will be notified once your Cloud Server has been approved...

Can I switch my OS Template after I have signed up?

You can only switch between OS Templates if you are on a Self-Managed Cloud Server.

My order status is marked as fraud, what do I do?

If your order has been accidentally marked as fraud, just get in contact with us and we will sort...

On signup, what should I put the hostname as?

Your hostname is the domain name (website address) you wish to use for your cloud server.

With account type, do I put personal or Organization?

If you are using your cloud server to host a personal website / blog, or if you are a freelancer,...