Shared / Reseller
After I signup it says the order status is pending?
Your order is being processed and you will be notified once your Cloud Server has been approved...
Can I switch my OS Template after I have signed up?
You can only switch between OS Templates if you are on a Self-Managed Cloud Server.
My order status is marked as fraud, what do I do?
If your order has been accidentally marked as fraud, just get in contact with us and we will sort...
On signup, what should I put the hostname as?
Your hostname is the domain name (website address) you wish to use for your cloud server.
With account type, do I put personal or Organization?
If you are using your cloud server to host a personal website / blog, or if you are a freelancer,...