7 replies to this topic

[Thomas Frei]

at least the second time in a week kilo is overflowing ! .. no access to cpanel and loosing all emails during that time ...

[Andy Johnson]

Hi there Thomas,

Have you got a ticket open we can look at? We're constantly improving things here at eleven2 and your feedback will be taken on board.

[Thomas Frei]

Hi Andy,

it is (temperarely) fixed by James, ticket #487639 ... thanks for the great job as usual !!!

but I'm not sure the fix holds, first time I noticed it was fine for a week and then run out again. Nice thing it does not affect the website, but no access to the cpanel and receiving no emails... they are lost !!!

thomas

[Andy Johnson]

Hi Thomas,

I have escalated this problem to upper management. We will continue to monitor the server to make sure storage doesn't max out.

[peleus]

Hi Thomas, was there a permanent fix for this already? Is this a global issue or just a single account?

[Thomas Frei]

Hi Thomas, was there a permanent fix for this already? Is this a global issue or just a single account?

It is on the server kilo, my account uses less then 9GB ...

and we will see about the fix ... server is again at less then 9GB free space, 99% full (not my account, disk space)

Thomas

[bitgeek]

It is on the server kilo, my account uses less then 9GB ...

and we will see about the fix ... server is again at less then 9GB free space, 99% full (not my account, disk space)

Thomas

Seems like the server needs some new disks attached.

[Kevin-E2]

This is actually a bug with our backup software. We are in the proces of fixing this, basically when we reboot the servers it will show it only being 50% used or such.