11 replies to this topic

[Kevin-E2]

This evening starting at 10:00PM CST, we will be converting the innodb storage from a single file to individual user files on each server.

We are performing this upgrade/enhancement on the following servers:

mike
november
papa
romeo
sierra
oscar
tango
uniform
victor

This upgrade will result in long term performance as we are always looking to give our customers the best performance and hosting service available.

This upgrade will result in MySQL being offline for up to 30 minuets while this action is performed.

[Rodney-E2]

This evening we are going to perform this upgrade on:

lima
kilo
juliet
india
hotel
golf
foxtrot
echo
charlie

[ssgc]

No Alpha server?

Mysql has been off/on for the last 2 weeks on Alpha server. Each time it seems to never be fully resolved.

Right now mysql is down (but, may be due to the announced server upgrade).

Alpha server needs more love!

--

[Kevin-E2]

ssgc, on 18 November 2011 - 04:40 PM, said:

No Alpha server?

Mysql has been off/on for the last 2 weeks on Alpha server. Each time it seems to never be fully resolved.

Right now mysql is down (but, may be due to the announced server upgrade).

Alpha server needs more love!

--

That is exactly why this was not scheduled. We are migrating Alpha right now and that is all that needs to be done here.

If you have any issues, please open a ticket and our 24x7 customer service team can assist you!

[Adam]

Hello,

What 's happening on foxtrot? There is mysql connection errors continuously (at least twice a day)

Thank you

[Aldis]

contriboot.hu, on 22 November 2011 - 02:55 AM, said:

Hello,

What 's happening on foxtrot? There is mysql connection errors continuously (at least twice a day)

Thank you

I can confirm that - have the same problem on that server.
The really bad thing is that on the same server I have a reseller account. and the customers are not happy. =\

[Kevin-E2]

Adam, on 22 November 2011 - 02:55 AM, said:

Hello,

What 's happening on foxtrot? There is mysql connection errors continuously (at least twice a day)

Thank you

Aldis, on 22 November 2011 - 04:02 AM, said:

I can confirm that - have the same problem on that server.
The really bad thing is that on the same server I have a reseller account. and the customers are not happy. =\

Would be best to submit a ticket so our team can assist you with this.

[Aldis]

Kevin-E2, on 22 November 2011 - 08:56 AM, said:

Would be best to submit a ticket so our team can assist you with this.

no, thats not the solution... its already going for weeks now, several times a day.
the suporrsts answer is - 'We have just restarted the mysql service on the server. Please check now and let us know if the issue persists.'

[Rodney-E2]

Aldis, on 23 November 2011 - 07:54 AM, said:

no, thats not the solution... its already going for weeks now, several times a day.
the suporrsts answer is - 'We have just restarted the mysql service on the server. Please check now and let us know if the issue persists.'

Please email me your ticket ID so we can a take a look at this.
Rodney@eleven2.com

[Debra Elliott]

Is bravo server scheduled for an upgrade like this? I'm having a terrible time with it giving 500 internal server errors and RAM errors saying mysql is not available. This has been going on for almost a week now. I have had several support tickets, one in level 2 support now, but the problem is still present and seems to be getting worse.

[Andres Rodriguez]

Same here. The echo server have MySQL issues every single day, somethimes twice a day. We have to contact support everytime to restart the service...multiple tickets and no permanent solution!

[Andres Rodriguez]

All our server issues are resolved, Thank you!