2. We don't sleep.
We have people on call 24 hours a day, 7 days a week, 365 days a year. Occasionally, we have to do the whole "leap year" business. That just means that we're open 366 days a year. Also, each and everyone of us have iPhones, BlackBerries, Palm-enabled phones, or some type of computer phone that will alert us if something's wrong no matter if we're sleeping, eating, or working. So, rest assured, we're always in the know.